FREQUENTLY
ASKED
QUESTIONS

Make sure you start by selecting the right builder. Credibility, experience and service is crucial from the start and throughout your renovation journey.

Your first consultation with NZ Proud is carried out by a qualified and experienced builder whose primary goal is to gather information and give you advice on your vision so you have the right information to make informed decisions. You can get started by contacting us here, and answer all the prompted questions as best you can, and we'll book a site visit at the earliest convenience.

Early planning is key to a successful project. Before speaking with a builder or designer, think about the outcome you want to achieve, are you looking to create more space, improve how your home functions, or modernise key areas through a larger upgrade? Consider what’s driving the project, whether it’s a growing family, working from home, or an existing layout no longer meeting your needs. Budget is just as important, not just what you think the build might cost, but what you’re comfortable investing. Speaking with your bank or broker early will help define what’s possible. With a clear vision and budget, your builder or designer can provide more accurate advice and guide you through options such as extensions, layout reconfigurations, garage conversions, or exterior upgrades like cladding and windows. Here is some more information on home extensions.

The cost of a house extension varies depending on the size, complexity, and materials. We'd love to be able to give an idea straight away, however, this comes down to many factors, with the most important one being what your budget is.

We partner with experienced architectural designers and manage the design process for you. You don’t need to engage an architect separately — we offer a full design-and-build service. You can find out more here.

Yes — in most cases, you'll need building consent for structural renovations, bathroom relocations, or any work involving plumbing, drainage, or structural changes. Some smaller projects such as kitchen and bathroom renovations, may not require a building consent if the renovation is a simple upgrade of what's existing. NZ Proud can provide information to help you make an informative decision in relation to the need for building consent. Our qualified and liscensed builders have a wealth of experience in compliance requirements when renovating existing properties. You can find out more about council consent here.

Homeowners are responsible for any works carried out on their property. As a homeowner you need to be confident that any project you wish to undertake does or does not require consent, and should it require consent follow the correct steps. It is also the homeowner’s responsibility to acquire building consent and ensure a licensed tradesman carries out the project as per the consented plans. That's why it’s important to engage the right professionals. NZ Proud helps you through this process to engage the right agent (Architect) to act on your behalf to produce the right information for a building consent.

There is a wealth of work invested into pricing and scoping our clients renovation projects as it is crucial to deliver early information accurately for a stress free build. Most smaller projects like bathroom & kitchen renovations are free to provide pricing however when your project requires design and consent there is likely to be pricing charges. If a building professional offers free quotes, consider the value you get from the end result. NZ Proud can provide you with a pricing fee proposal at the first consultation so you know exactly what you’re in for and can be confident the pricing package provided has great value.

Timelines depend on the scope of work. A bathroom renovation may take 2–6 weeks, while a full extension could take several months. Explore our renovation process in detail.

From the first consultation right through to the completion of your project NZ Proud will provide the services of a qualified and licensed Contracts Manager as well as an experienced Project Manager for your renovation project. They are the primary people who will scope, price and manage your project. NZ Proud has a philosophy of the right person for the right job. We believe having qualified and licensed personnel taking care of you is critical for a stress-free and enjoyable renovation process. You can find out more about our project process here.

At NZ Proud we have a fantastic hub of local subcontractors and suppliers so everything you need for your project we can help with.

Yes. All of our builders are fully qualified, licensed, and part of the NZ Proud team — not subcontractors. A Licensed Building Practitioner is registered and has credibility that they can provide enough experience to complete required work within the legislative requirements of their LBP accreditation. NZ Proud's carpenters are not only qualified carpenters, but all hold up to date LBP in Carpentry. You can find out more about our approach here.

Absolutely. NZ Proud are members of the Master Builders Association and can offer our clients the comprehensive 10 year Master Build guarantee. See the Master Builders Guarantee on Our Story page.

NZ Proud can work with a local mortgage broker who can help advise on your budget and financial plan for any renovation project. It's recommended you discuss your financial position prior to engaging any builder as it's a critical piece of information to provide accurate advice.