How do you choose the best builder?

Whether it's your first time renovating or you’re a seasoned veteran there is a lot to consider when choosing your building partner. With a variety of building companies and contractors, it’s fair to say some high quality due diligence is required as you're about to venture into one of the largest investments of your life. Here’s our advice on finding the right building partner to kick start your journey. ‍

How do you choose the best builder?

focus on a sincere and quality partnership

Find a builder that you can create a partnership with

The very first consideration should always be to focus on a sincere and quality partnership. We all want to work with people we like, so your top priority should be a building company that you’re going to build a lasting, positive working relationship with. Particularly when you renovate, as it's likely to be an on-going exercise with every home you own. It's important to engage someone who is like minded, shares your values and can offer advice that is easy to understand.

Ensure your builder is qualified, licensed and has relevant experience

A renovation requires the right knowledge and expertise to be able to transform an existing space. There’s a big difference between the complexities of renovations vs. building new, so be cautious about engaging someone who knows what they are getting into. It’s important that the advice they provide is based on real life experience, and lots of it. When choosing a builder it’s important to consider their credibility and experience. It should come without saying you invest time into ensuring your building professional has a current qualification in their field of expertise, is licensed and/or registered and can provide references to prove experience.

Consider if your builder can project manage everything for you

One of the most common priorities that is overlooked when choosing a builder, is managerial and operational skills and experience. Kiwi’s love supporting the little guy, but any build project is weighted with complexities. Are you going to be supplied with a service that provides project management, administration support, subcontractor and supplier management, and of course third party collaboration? For example, your project is likely to need an Architect and/or engineers, and a collaborative working relationship with them and your builder can really ease the burden of project preparation and execution. Be sure to confirm the services your building partner can provide under contract, and who will pick up the gaps to ensure you don’t end up carrying the weight of those missing pieces.

Ask your builder if they can provide detailed and transparent pricing

What about the price? Now it's not obvious for most people that pricing a build project can be done in a few different ways. Is your price an estimate or fixed quote? Does it include a complete offering or just a portion of the build? Let us break it down for you:

  • Fixed price terms don’t always mean the contract price is what you’ll pay. Especially with a renovation there is a likelihood you’ll experience variations and will need to follow a diligent contractual process during any updates to pricing.  
  • Estimates may only be a fair and reasonable guess of what cost may be, but can provide flexibility during the project. Estimates should include the same level of information a fixed term quote does so you have transparency of what is included and what isn’t.
  • And be sure to check any exclusions. If you’ve received a price under any terms you’d assume it includes all required works, and if it doesn’t, those missing pieces should be highlighted in exclusions.

If you need help understanding your estimate/quote or want to know how much a renovation may cost visit our handy content pieces.

Review your building contract including guarantees, and handover information

Finally, what about contracts, guarantees and what to expect at the end result? There’s a mile of legality to consider when renovating your home, kitchen or bathroom, and a quality building partner should advise and support all those details. You should consider insurance cover, contractual information, and the project methodology. Also ensure you know who the allocated supervisors and managers are, and of course what you receive when your project is complete. You should receive a detailed handover package confirming warranties, guarantees and compliance documentation. Working with registered members of an organisation like Master Builders really helps with confirming these details.

Yup, we know it ain’t easy to pick the right builder, but at least know if you choose the right partner you will have the right support throughout. A renovation is a big yet exciting undertaking for all parties and there are a wealth of complexities. Be ok with the fact that something will not go to plan, and you could experience the unexpected. And most important of all, keep an open mind and a positive approach to the process so it can at least be as stress free as possible.


Wellington-Horowhenua’s most awarded property improvement specialist.

As award winning craftsmen, our team of specialist qualified builders can modernise or enlarge your existing property to create the home you always dreamed of.

Our expert team are located in Wellington, Porirua, Kapiti, Hutt Valley and Horowhenua.



We partner with Pou Architecture, a cutting-edge architectural studio who work in-house with our team to create innovative solutions to maximise the function and enjoyment of your home.

We can simplify the process of making changes to your home through our end-to-end service, providing a stress free experience.


If you’re looking for a reliable and experienced property improvement specialist, and you’d like to find out more about elevating your existing home with us, let’s get talking.